Enterprise VoIPplanet reported last December on the plans of San Diego, Calif.-based Telcentris to launch a VoIP services provider in a box style platform to take the complexity out of getting into the IP communications services business.
In the intervening months, the company has been firming up the technology platform and putting an organization in place to sell and service what it anticipates will be a large and growing customer base.
“We’ve taken a pretty systematic approach to building a product, getting the policies and procedures, getting the necessary paperwork in place, and putting the staff in place for the department,” Telcentris’ vice president of business sales, Tad Nickolich told VoIPplanet.
This preparation has included bringing on a new member of the leadership team, Mark Peterson, a veteran with experience is selling white label VoIP services. “He is going to be building this division for us,” Nickolich said, “currently taking care of all the orders in process and then eventually hiring a group of people to proactively sell this more aggressively than we have so far.”
Indeed, in the time since the program was announced, Telcentris has not actively sold it. The dozen or so deals they’ve put in place have come largely from channel partners wanting to shift their role from selling Telcentris services on commission to being active providers—along with some unsolicited customers who Googled white label VoIP services on the Internet, according to Nickolich.
The first announced customer for this program is Arizona-based DataMax Wireless, a two-year-old division of Wecom, a 50-year veteran vendor of carrier services.. DataMax was initially established as an ISP, deploying 3.65GHz WiMAX technology to bring high quality Internet connectivity to residences and businesses in its rural area of some 50,000 people, according to COO Paul Fleming.
This relationship with Telcentris is not DataMax’s first foray into voice services. They did business with a couple of other providers before moving to Telcentris. “The first two partnerships did not go well,” Fleming told VoIPplanet.com.
“I would estimate that 30 to 40 percent of all customers wanted voice, but because of the poor voice quality [we were getting], we actually stopped selling voice,” he said. “Because we’re trying to build a company that gives top quality products to our consumers, we stopped selling new accounts,” while they worked to make things right.
We asked Fleming what it was about the Telcentris program that attracted DataMax. “There was a whole litany of items we were looking at, but of the main aspects that we were reviewing with close interest, one was support,” he said. Their relationships with other vendors taught them the importance of good support—which Fleming defines as 24×7 service, originating in the U.S. “They [Telcentris] are extremely knowledgeable, they’re quick to respond,” he said.
“The next thing we looked at was the combination of how did they do their major backhaul, what type of switching technology, and where their facilities are located,” he went on. “Having low latency and low jitter is very important when we’re trying to push the VoIP services over an Internet,” and these are key factors.
“After reviewing all that, we felt very comfortable with the way Telcentris had their company set up, and that’s when we began our testing,” Fleming said.
Testing consisted of actually buying Telcentris accounts, porting customer numbers over to those accounts—both business and residential—and “letting them run as true customers on the Telcentris platform.” This experience gave Fleming a real feel for how things were going to go. “We were able to test how their entire voice system worked, how the backhaul was working, how it worked with our WiMAX system. We did a full test from A to Z,” Fleming said.
“Telcentris is definitely the best voice company we’ve worked with—and we’ve reviewed a lot.”
DataMax is now in the process of switching its entire VoIP services customer base over to the Telcentris platform. “We’ve switched all of our business accounts, and about half of the residential accounts are running on the Telcentris white label platform.”
How long did this painstaking process take? “To get the entire white label program set up and go through testing, and doing some of the customizations that we wanted, took a month,” Fleming said.
2011年9月28日星期三
OKI Expands Functionality of CenterStage® NX3200 Session Border Controller for KDDI
today announced it has expanded the functionality of the CenterStage® NX3200, its carrier-grade session border controller (SBC),1to interconnect with other fixed KDDI VoIP services network carriers demanding high reliability and quality. The SBC was first delivered to KDDI in September 2010 in response to the impending depletion of IPv4 addresses.
“NX3200 offers large-scale session control functionality reaching up to a maximum of 40,000 simultaneous connected sessions,3 capitalizing on ATCA4 and the CenterStage HAPF5 platform, as well as an industry-leading availability of 99.9999% annual operational rates (OKI-measured value),” says Hidetoshi Saigou, General Manager of Info-telecom Systems Division at OKI. “It also offers the flexibility needed to accommodate future functional upgrades, including voice/video codec conversion functions, while achieving low-delay, high-speed transmission performance equivalent to wire rates,6 as well as high reliability. It’s also fully capable of providing functionality in the timely manner required to achieve FMBC,7 one of KDDI’s goals.”
OKI will proactively develop and provide technology for next-generation carrier-grade networks that meet the needs of telecommunication carriers.
“The NX3200 plays an important role—it maintains the high reliability and quality of KDDI’s fixed VoIP services network and achieves interconnectivity among carriers,” says Toshihiko Yumoto, General Manager, Network Technical Development Division, Technology Sector at KDDI. “As demonstrated by the functionality accommodating existing facilities, we have the highest regard for the NX3200, as a product that satisfies both reliability and expandability requirements. It will contribute to KDDI’s VoIP services.”
“As demonstrated by the functionality accommodating existing facilities, we have the highest regard for the NX3200, as a product that satisfies both reliability and expandability requirements. It will contribute to KDDI’s VoIP services.”KDDI promotes the interconnection of fixed VoIP services networks. To achieve successful interconnections with other carriers, it must absorb the SIP2 differences flexibly while securing connectivity with various terminals and services. Moreover, it must provide reliable, high-quality voice communications. OKI’s NX3200 meets these stringent requirements and it has been selected as a subsequent SBC to interconnect with other KDDI VoIP services network carriers.
“NX3200 offers large-scale session control functionality reaching up to a maximum of 40,000 simultaneous connected sessions,3 capitalizing on ATCA4 and the CenterStage HAPF5 platform, as well as an industry-leading availability of 99.9999% annual operational rates (OKI-measured value),” says Hidetoshi Saigou, General Manager of Info-telecom Systems Division at OKI. “It also offers the flexibility needed to accommodate future functional upgrades, including voice/video codec conversion functions, while achieving low-delay, high-speed transmission performance equivalent to wire rates,6 as well as high reliability. It’s also fully capable of providing functionality in the timely manner required to achieve FMBC,7 one of KDDI’s goals.”
OKI will proactively develop and provide technology for next-generation carrier-grade networks that meet the needs of telecommunication carriers.
“The NX3200 plays an important role—it maintains the high reliability and quality of KDDI’s fixed VoIP services network and achieves interconnectivity among carriers,” says Toshihiko Yumoto, General Manager, Network Technical Development Division, Technology Sector at KDDI. “As demonstrated by the functionality accommodating existing facilities, we have the highest regard for the NX3200, as a product that satisfies both reliability and expandability requirements. It will contribute to KDDI’s VoIP services.”
SMBs Turning to Retail, Wholesale VoIP for Cost Savings, Survey Reports
The fear associated with the economic recession has not waned, as evidenced by a recent survey that indicated that small to medium size businesses (SMBs) are continuing to plan for future growth but are intensely aware of the need to reduce costs anywhere possible.
One such avenue to accomplish that is through retail or wholesale VoIP services.
According to a recent survey conducted by VoIP telephone and cloud communications provider 8×8 , the potential to save money is one of the main drivers for turning to VoIP services. The 8×8 survey randomly polled new 8×8 customers who subscribed to the company’s VoIP services between May 1 and Aug.19. About half of all respondents said they had switched to 8×8 from their local phone company since they were looking to reduce expenses.
When asked about the driving factors influencing SMBs decisions to implement 8×8 VoIP phone services in their business, 62 percent indicated overall cost savings while 70 percent specified features. Forty-three percent cited portability and geographic flexibility and 37 percent noted the convenience of having 8×8 host and maintain the service.
“It appears that overall economic conditions may be influencing businesses to look at alternative services such as those 8×8 offers and, in the process of doing so, they are also becoming appreciative of the inherent features and advantages that promote business agility, accessibility and growth,” 8×8 Chairman and CEO Bryan Martin said.
In related industry news, nationwide wholesale VoIP services provider Alcazar Networks spread the word this summer that there is finally a low-cost local termination option for VoIP calls, thanks to Alcazar Networks.
Alcazar Networks has expanded its resume of services to now include wholesale local termination (outbound), an offering that promises to provider carriers with substantial cost savings as customers can terminate calls locally at roughly 50 percent of standard intrastate charges. Traffic may be originated anywhere, then handed to Alcazar Networks over a SIP handoff (dedicated facility or public Internet).
Alcazar Networks first began product testing about eight months ago and is now excited about shedding light on its latest offering.
“We continue to leverage our network, and partners to make sure every product to the customer benefits their bottom line in these markets,” Alcazar Networks’ President Gavin Grabias told TMCnet in a recent interview. “We currently are only terminating to Verizon endpoints, however this will expand as our team is done analyzing the impact of terminating to other carriers in the area.”
According to a recent survey conducted by VoIP telephone and cloud communications provider 8×8 , the potential to save money is one of the main drivers for turning to VoIP services. The 8×8 survey randomly polled new 8×8 customers who subscribed to the company’s VoIP services between May 1 and Aug.19. About half of all respondents said they had switched to 8×8 from their local phone company since they were looking to reduce expenses.
When asked about the driving factors influencing SMBs decisions to implement 8×8 VoIP phone services in their business, 62 percent indicated overall cost savings while 70 percent specified features. Forty-three percent cited portability and geographic flexibility and 37 percent noted the convenience of having 8×8 host and maintain the service.
“It appears that overall economic conditions may be influencing businesses to look at alternative services such as those 8×8 offers and, in the process of doing so, they are also becoming appreciative of the inherent features and advantages that promote business agility, accessibility and growth,” 8×8 Chairman and CEO Bryan Martin said.
In related industry news, nationwide wholesale VoIP services provider Alcazar Networks spread the word this summer that there is finally a low-cost local termination option for VoIP calls, thanks to Alcazar Networks.
Alcazar Networks has expanded its resume of services to now include wholesale local termination (outbound), an offering that promises to provider carriers with substantial cost savings as customers can terminate calls locally at roughly 50 percent of standard intrastate charges. Traffic may be originated anywhere, then handed to Alcazar Networks over a SIP handoff (dedicated facility or public Internet).
Alcazar Networks first began product testing about eight months ago and is now excited about shedding light on its latest offering.
“We continue to leverage our network, and partners to make sure every product to the customer benefits their bottom line in these markets,” Alcazar Networks’ President Gavin Grabias told TMCnet in a recent interview. “We currently are only terminating to Verizon endpoints, however this will expand as our team is done analyzing the impact of terminating to other carriers in the area.”
Nationwide Telecom Excited about Demand for VoIP Services, VoIP Equipment
VoIP services company Nationwide Telecom is certainly happy about the opportunities in the VoIP services and VoIP equipment industries.
In the US telecommunications map, strong subscriber and revenue growth rates have helped the surge of VoIP services, carving a niche. Moreover, the entry of Comcast and other cable companies have made VoIP related services the preferred method over other modes of telecom.
Nationwide Telecom noted that last year, the US cable companies had a subscriber base of over 20 million subscribers. Also, non-facilities based VoIP services providers such as Skype are also making huge progress in the U.S VoIP market.
The company observes that the market for VoIP services is also buoyed by the entry of prominent companies such as Microsoft and Apple along with Internet giants Google and Yahoo! In addition, some VoIP Network providers have started developing unique, integrated business communications solution featuring SMS along with its IP phone service.
Nationwide Telecom said that the future belongs to such innovations. The company expects that the new features like these will enable it to roll out new services in the future too.
Company officials said that enterprise VoIP services are becoming a new trend in the market. However, there are still some technology blocks. But, according to industry experts, enterprise VoIP is the next big thing.
There is also expectation from mobile VoIP services , which is positioned for an exponential growth as there is a sharp increase in usage of WiFi enabled handsets. Industry reports note that 3G networks and the WiMAX network on which the major carriers are planning to upgrade to an open access LTE platform – especially for investing in 4G – is sure to propel mobile VoIP services into the limelight of telecom.Nationwide Telecom said that it has always been in the forefront of innovation with an already profitable wholesale and reseller program, managed partitioning services, and end-to-end contact center solutions. The company believes that the new scenario will help the company expand its offerings even more.
In the US telecommunications map, strong subscriber and revenue growth rates have helped the surge of VoIP services, carving a niche. Moreover, the entry of Comcast and other cable companies have made VoIP related services the preferred method over other modes of telecom.
Nationwide Telecom noted that last year, the US cable companies had a subscriber base of over 20 million subscribers. Also, non-facilities based VoIP services providers such as Skype are also making huge progress in the U.S VoIP market.
The company observes that the market for VoIP services is also buoyed by the entry of prominent companies such as Microsoft and Apple along with Internet giants Google and Yahoo! In addition, some VoIP Network providers have started developing unique, integrated business communications solution featuring SMS along with its IP phone service.
Nationwide Telecom said that the future belongs to such innovations. The company expects that the new features like these will enable it to roll out new services in the future too.
Company officials said that enterprise VoIP services are becoming a new trend in the market. However, there are still some technology blocks. But, according to industry experts, enterprise VoIP is the next big thing.
There is also expectation from mobile VoIP services , which is positioned for an exponential growth as there is a sharp increase in usage of WiFi enabled handsets. Industry reports note that 3G networks and the WiMAX network on which the major carriers are planning to upgrade to an open access LTE platform – especially for investing in 4G – is sure to propel mobile VoIP services into the limelight of telecom.Nationwide Telecom said that it has always been in the forefront of innovation with an already profitable wholesale and reseller program, managed partitioning services, and end-to-end contact center solutions. The company believes that the new scenario will help the company expand its offerings even more.
2011年9月27日星期二
Voip-Pal to Continue Free Retail Voip Services to its Website
Voip-Pal.Com Inc., a broadband VoIP telecom company offering local and long distance VoIP services to consumers and business owners, recently announced in a press release that the Free Trial services for new users will continue on its retail website.
“We have been offering a Free Trial on our VoIP services for about a week and the response has been very positive,” states Dennis Chang, President of Voip-Pal, in a statement. ”New users will be able to experience the quality and ease of our services now without making any initial monetary commitment. We are looking forward to converting the people who have taken advantage of our Free Trial to full time users of our services.”
“The process is extremely simple. Once a new user signs up and registers, they can begin making Free calls to almost anywhere in the world. They can call from a downloaded PC Dialer or call from their cell phone or land line. They can select a local Access Number and create multiple contact numbers to call. Once registered, calls are automatically authenticated and routed. A smartphone is not necessary for the use of Access Numbers – you can use any cell phone. When we have completed our re-deployment of our PointsPhone Mobile (TM) Apps from App Stores to our new Cloud Server, smartphone users can begin using our unique Apps to make calls without using Access Numbers.”
As Voip-Pal redesigns and incorporates its retail website on its new North American Cloud Server and pending integration of the new PointsPhone Mobile(TM) Apps for smartphones such iPhone and Android , it has been offering Free Trial on its services for new users. The company launched the beta site for PointsPhone.com for internal testing. The new site is strictly a beta site and not the final version. The final redesign including a revamped and upgraded VoIP calling services is expected to publically launch within the next few weeks.
“We have been offering a Free Trial on our VoIP services for about a week and the response has been very positive,” states Dennis Chang, President of Voip-Pal, in a statement. ”New users will be able to experience the quality and ease of our services now without making any initial monetary commitment. We are looking forward to converting the people who have taken advantage of our Free Trial to full time users of our services.”
“The process is extremely simple. Once a new user signs up and registers, they can begin making Free calls to almost anywhere in the world. They can call from a downloaded PC Dialer or call from their cell phone or land line. They can select a local Access Number and create multiple contact numbers to call. Once registered, calls are automatically authenticated and routed. A smartphone is not necessary for the use of Access Numbers – you can use any cell phone. When we have completed our re-deployment of our PointsPhone Mobile (TM) Apps from App Stores to our new Cloud Server, smartphone users can begin using our unique Apps to make calls without using Access Numbers.”
As Voip-Pal redesigns and incorporates its retail website on its new North American Cloud Server and pending integration of the new PointsPhone Mobile(TM) Apps for smartphones such iPhone and Android , it has been offering Free Trial on its services for new users. The company launched the beta site for PointsPhone.com for internal testing. The new site is strictly a beta site and not the final version. The final redesign including a revamped and upgraded VoIP calling services is expected to publically launch within the next few weeks.
Fixed VoIP services cleared from 911 regulations
The CRTC announced Monday it has cleared fixed or “native” voip services providers from 2005 regulations requiring them to notify customers of potential issues with their 911 services.
Nomadic VoIP services providers will be required to notify customers of service limitations that specifically affect their 911 services but not general service disruptions that necessarily impact the services.
The CRTC amended a pair of 2005 rulings on VoIP emergency service options (decisions 2005-21 and 2005-61) and noted that VoIP 911 services might be impacted by issues such as power outages or Internet disruptions.
But that it would not be appropriate to oblige voip services providers to warn customers that the problems can affect their ability to place emergency calls, the CRTC said.
Instead, the commission said nomadic providers must warn customers only if a problem is specific to its 911 service and not to its VoIP services in general.
The CRTC has now cleared fixed VoIP services providers of these responsibilities entirely.
The CRTC suggested that the move was designed to counteract an “incorrect customer perception” that VoIP 911 services are less reliable than those offered on traditional telephone services.
Nomadic VoIP services providers will be required to notify customers of service limitations that specifically affect their 911 services but not general service disruptions that necessarily impact the services.
The CRTC amended a pair of 2005 rulings on VoIP emergency service options (decisions 2005-21 and 2005-61) and noted that VoIP 911 services might be impacted by issues such as power outages or Internet disruptions.
But that it would not be appropriate to oblige voip services providers to warn customers that the problems can affect their ability to place emergency calls, the CRTC said.
Instead, the commission said nomadic providers must warn customers only if a problem is specific to its 911 service and not to its VoIP services in general.
The CRTC has now cleared fixed VoIP services providers of these responsibilities entirely.
The CRTC suggested that the move was designed to counteract an “incorrect customer perception” that VoIP 911 services are less reliable than those offered on traditional telephone services.
2011年9月26日星期一
Nationwide Telecom Set to Capitalize on Hosted VoIP Services Market in the U.S.
Recent industry reports suggest that hosted VoIP services have grown and carved a niche in the U.S. telecommunications segment. The service of Comcast and other cable companies have, to an extent, helped drive the VoIP momentum in the country.
VoIP landscape in the U.S has been ruled by cable companies and non-facilities based VoIP services providers such as Skype. The VoIP services market is also buoyed by the entry of bigshot companies like Microsoft and Apple along with Internet giants Google and Yahoo!, Nationwide Telecom said. As the latest trend, some VoIP network providers have started building unique, integrated business communications solution with the availability of SMS along with its IP phone service. Nationwide Telecom thinks that the future belongs to such innovations. The company is planning to roll out new features like these in the future.
While Enterprise VoIP services are a relatively new trend and the next big thing in the market, analysts believe that there might be some technology hurdles to clear.
Another area of VoIP where strong growth is expected is Mobile VoIP services. The increase in use of WiFi enabled handsets will result in explosive growth of Mobile VoIP. 3G networks and the WiMAX network, on which the major carriers are planning to upgrade to an open access LTE platform especially for investing in 4G, is sure to propel mobile VoIP services into the limelight of telecom, according to research reports.
Nationwide Telecom, a provider of VoIP services and technology, said it is ready to build up on future prospects on hosted VoIP services and increasing demand. With VoIP technology, the company strives to help service providers deliver all the calling features at a fraction of the regular cost.
Nationwide Telecom has launched a number of wholesale and reseller program, managed partitioning services, and end-to-end contact center solutions. Recently the company announced it is encouraging resellers to gain from their services and reap the best ROI. With the new plan, resellers can generate additional recurring revenue from their client base by reselling the services to them on their brand.VoIP landscape in the U.S has been ruled by cable companies and non-facilities based VoIP services providers such as Skype. The VoIP services market is also buoyed by the entry of bigshot companies like Microsoft and Apple along with Internet giants Google and Yahoo!, Nationwide Telecom said. As the latest trend, some VoIP network providers have started building unique, integrated business communications solution with the availability of SMS along with its IP phone service. Nationwide Telecom thinks that the future belongs to such innovations. The company is planning to roll out new features like these in the future.
While Enterprise VoIP services are a relatively new trend and the next big thing in the market, analysts believe that there might be some technology hurdles to clear.
Another area of VoIP where strong growth is expected is Mobile VoIP services. The increase in use of WiFi enabled handsets will result in explosive growth of Mobile VoIP. 3G networks and the WiMAX network, on which the major carriers are planning to upgrade to an open access LTE platform especially for investing in 4G, is sure to propel mobile VoIP services into the limelight of telecom, according to research reports.
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